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Fast, Free & On-Time Delivery (For Less) Helps Retail Win
Customers don’t care about your single carrier relationship or superior rate negotiation skills, they want their items fast, free, and on-time. It’s your job as a modern operator to put their needs and desires first and use the best carrier for the job, not just the one you are locked into. I learned the value of this lesson in the early 2000’s when helping Amazon switch from solo dependency on UPS to utilizing a multi-carrier mix to drive shipping speed and cost improvements.
Podcast: Operations is the other half of the e-commerce brain
When Amazon launched their Buy With Prime offering late April 2022, our friends at FutureCommerce asked me to hop on the podcast to share what Shipium thought of the announcement. With the industry focused on the one-click-checkout war, I proposed a different take: This was a very big deal to tech-forward 3PLs who compete against Fulfillment By Amazon (FBA).
Automating Supply Chain Decisions with AI: TransformX Discussion Panel
On October 7th, CEO Jason Murray got a chance to speak on a panel discussion at the annual TransformX event put on my ScaleAI.
Supporting the Women In Retail (WIR) June Virtual Exchange
We are big fans of the community building efforts by Diane, Kristina, and the rest of the Women In Retail organization, which is why we were excited by the opportunity to support them by sponsoring their June Virtual Exchange.
Study shows consumer preferences amid pandemic [2020 Survey]
A little over a week ago we ran a study in conjunction with SurveyMonkey across US residents to understand how the pandemic has impacted online shopping behavior.
