How to Connect a Pre purchase Delivery Promise to a Shipping Selection
Who is this for?
Read this if you are an operations leader looking for the best way to marry upfront delivery promises before purchase with the processes of fulfillment and shipping after the purchase.
Summary
You know the phrase about the chicken or the egg. In an ecommerce supply chain world, the prompt fits when debating where to pick shipping methods and how to promise the results to customers. The right answer is surprising and provocative, blending what you would expect with curveballs you do not. This play will walk you through the operational side of keeping pre- and post-purchase promises to customers.