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Make More Accurate, Profitable Delivery Promises Using Transit Data
Most digital customer experience leaders already know that offering a competitive delivery promise is a proven way to increase cart conversion and average order value (AOV). But — it’s critical that your shipping operations teams can keep your promise at a reasonable cost for the business. Too often, digital experience teams and shipping ops teams are disconnected, especially when it comes to the sharing of important data that can inform a more accurate delivery promise.
Meet the Future of Shipping: An Introduction to Closed-Loop Parcel
The world of parcel shipping has changed dramatically in recent years. Network complexity and customer expectations are both higher than ever. Amazon Prime has raised the bar for performance across the board, to the point that today’s customers now expect fast, low-cost, transparent shipping options. In fact, this has become such a deeply ingrained preference that shipping is now the 2nd-greatest driver of ecommerce growth, behind only price.
Shipium Recognized in the 2024 Gartner® Market Guide™ for Multi-Carrier Parcel Management Solutions
This week Gartner just released their 2024 Market Guide for Multi-Carrier Parcel Management Solutions. The Market Guide provides an overview of market trends and industry vendors. Our platform was recognized with a focus on our product Carrier Selection which handles rate shopping, label management, shipping operations, and several other features covered in the guide.
Ecosystems are the Future of Supply Chain Technology
We returned from three conferences in two weeks with an enthused perspective about the future of supply chain technology.
How Shipium can Help You Adapt to Macro-environmental Changes
As most operators know, USPS is undertaking a broad initiative called “Delivering for America” in an effort to improve both struggling financials and overall efficiency. As part of this, USPS is changing shipping partner deals with carriers like UPS, Pitney Bowes, DHL etc. to decrease last-mile shipping costs.
How Shipium's Platform-Wide Data Modeling Powers More Efficient, Scalable Operations
To truly modernize shipping operations and optimize for costs and performance, you need to look at all available data. This means both gaining leverage over your own data (historical transit times, carrier contracts & cost structures etc.) as well as considering outside data that impacts your network (weather patterns, unexpected carrier changes, macroeconomic factors like fuel prices.)
Make a Prime-Like Delivery Promise Part of Your Digital Customer Experience Strategy
As a retailer, it’s probably no secret to you that online shopping is a cornerstone of your digital customer experience strategy. In fact, you’ve probably already invested significant time and money to improve your brand’s shopping experience (streamlined website, personalized offers and product recommendations etc.) However, like most retailers or brands, you’re likely also facing a broader problem — customers’ expectations for the shipping experience have evolved much faster than your technology and strategy.
How to Use Predictive Analytics to Make Smarter Supply Chain Decisions
Your shipping network generates a wealth of data that can be used to de-risk process decisions. Most organizations are already making use of detailed reporting and analytics to understand historical performance and costs — but in the age of predictive analytics, that’s not enough to keep operations on par with more technologically advanced competitors.
Replace Your Legacy Logistics Software to Transform Supply Chain Performance
Companies like Amazon couldn’t have made fast, low-cost shipping the industry standard without rethinking the technology they used to power operations. The limitations of incumbent on-premise software were getting in the way of the ability to accurately analyze patterns, shop for rates, optimize packaging and much more.
Use Economy Shipping Methods to Lower Costs with Shipium's Dynamic Time-in-Transit Model
Efficient and cost-effective shipping methods like UPS Mail Innovations, FedEx SmartPost / Ground Economy, and DHL Ecommerce enable you to diversify shipping options for customers, increase margins or pass savings on to customers, improve the sustainability of shipping operations, and more. Here’s the problem: because of the absence of SLAs and general performance unpredictability, shippers don’t leverage these options as often as they could (or should).
